Facing the Instagram highlights not loading error? We'll see some troubleshooting tips to help you fix the issue.
Instagram is a popular social media platform that connects billions of people with different cultures from all parts of the world together.
Story highlights are a good way to communicate with people through Instagram. You can basically share what's happening in your life, any upcoming event among other things with your Instagram audience.
However, most users face an issue commonly known as Instagram story highlights not loading which limits them from viewing other highlights on the platform. In some cases, the issue extends to preventing users from creating Instagram highlights.
If you're one of those unfortunate users, then consider yourself as fortunate for landing on this article.
That being said, I've compiled the best troubleshooting tips to help you fix the Instagram story highlights not loading issue.
Table of Contents
What Are Instagram Highlights?
Instagram stories that you decide to permanently show on your profile are known as Instagram highlights.
It's a great way to keep the visibility of your most popular stories if you put them in a Highlight because they will still be accessible after 24 hours. You should use Instagram's wonderful feature called Highlights.
Instagram is all about creativity, and you can give more beauty to your highlights by using aesthetic Instagram highlights covers. This is a technic used by most influencers on the platform, including top brands like National Geographic.
You can watch and explore a Highlight just like a regular article, with the exception that you won't see the list of viewers.
The list of viewers is gone once the story you saved has run for 24 hours, leaving you with just the views total.
Why Did My Highlights Disappear On Instagram?
There can be several reasons why your highlights disappeared on Instagram. Here are some possible explanations:
- Accidental Deletion: It's possible that you accidentally tapped on the "Delete Highlight" option for one or more of your highlights while browsing your profile.
- Instagram Update: Instagram frequently updates its app, and sometimes these updates can affect how you access or view your highlights. Recent changes to the app may have caused your highlights to disappear or temporarily move their location.
- Account or App Issue: Occasionally, technical issues can occur with the Instagram app or your account, resulting in the temporary disappearance of your highlights. Logging out of your Instagram account and then logging back in or reinstalling the app can sometimes resolve these issues.
- Privacy Settings: Instagram provides privacy settings that allow you to control who can view your content. If your highlights are set to private, they will only be visible to your approved followers. Make sure your privacy settings are properly configured.
- Content Violation: If your highlights contained content that violated Instagram's community guidelines, they may have been removed. Common violations include explicit or offensive content, copyright infringement, or spam. Review Instagram's community guidelines to ensure your highlights comply with their policies.
- Glitches and Bugs: Glitches related to Instagram app updates and caching errors can cause highlights to disappear temporarily. These bugs tend to be short-lived, and highlights typically reappear when the glitch is fixed or after some time.
How to Fix Instagram Story Highlights Not Loading
Here are a few troubleshooting tips to fix the Instagram story highlights not loading issue.
1. Check your Internet Connection
The first and foremost thing to do in case you're facing the Instagram story highlights not loading issue is to check your internet connection.
If you don't have any data balance or if your network isn't the best, there are great chances your Instagram highlights won't work.
You can also, turn on and off airplane mode on your phone to resolve some network issues.
2. Quit the Instagram App and Restart your Phone
Restarting your phone is another good way to fix the Instagram story highlights not loading issue.
Restarting your phone might not only resolve the Instagram highlight not loading issue but will also resolve some issues on your phone that necessitate a restart.
3. Enable Save to Archive
Instagram highlights should have the Save to Archive setting turned on for effective functioning.
With this feature turned on, your stories will be saved to your archive.
Any previous tale can be added to your highlight later.
You won't be able to use Instagram highlights if that isn't enabled.
Follow the steps below to turn on Save to Archive:
- Launch the Instagram app and go to your profile screen. Tap on the three-bar icon at the top. Select Settings.
- Go to Privacy followed by Story.
- Enable the toggle next to Save to Archive.
4. Create Highlights in the right way
Make sure you are creating highlights correctly if you are only experiencing problems when creating highlights.
Here's how to create highlights on Instagram:
- Go to your profile and tap the +New button (the big plus sign).
- Pick the Stories you want to add to your new Highlight.
- Tap Next and name your new Highlight.
- Choose your Highlight cover, and tap Done.
5. Check for New Instagram Updates
At times, the Instagram highlights not loading issue happens because you might be using an outdated version of the app.
In this case, you would want to update your Instagram app to the latest version.
You can download the latest version of the Instagram app from Google Play (for Android users) or from the App Store (for iOS users).
6. Clear Instagram App Cache and Data
The Instagram highlights not loading issue is most often caused by a glitch in the Instagram app.
Clearing the Instagram app cache helps resolve some other glitches or issues besides the story highlight not working issue.
That being said, here's how to clear Instagram app's cache:
- Tap "Settings" on your Instagram profile.
- Tap "Security".
- Tap "Clear Search History" (for iPhone) or "Search History" (for Android).
- Tap "Clear All."
- That's it!
You can also clear your Instagram App cache directly from your phone's storage.
- From the settings, find the "Apps" section.
- In the apps list, find the Instagram App.
- Click on the Instagram app.
- You can see two options on the detail page.
- Clear Data.
- Clear Cache
- To clear all locally saved Instagram cache data, select the Clear Cache option (It will not delete any other data, including login details).
- The Clear Data button will erase all of your Instagram data, including your login information. You must therefore log into your Instagram account once more in this situation.
In case that doesn't work out, you should consider clearing the app's data too.
Frequently Asked Questions
Why are some of my Instagram highlights not loading?
Some of your Instagram highlights are not working due to a glitch in the Instagram app or, because your network isn't the good.
How do you fix a highlighted glitch on Instagram?
Some fixes for the highlight glitch on Instagram include; check your network connection, restart your phone, update the Instagram app and clear the Instagram app's cache.
Why did my highlights disappear on Instagram?
If you noticed your Instagram Story Highlights disappeared today, make sure you restart your app. Your Stories will likely come back, because the bug has been fixed.
Final Thoughts: Instagram Highlights Not Loading
The Instagram highlights not loading issue is one of the major issues most users face on the platform.
However, following the troubleshooting tips outlined in this guide should help you resolve the Instagram highlights not loading issue in no time.